TERMS & CONDITIONS

ARTWORK
All quotes are based upon the receipt of camera-ready artwork or electronic artwork. Images requiring additional art time will be subject to artwork charges. Accepted format EPS. Also accepted are GIF, TIP, BMP and PDF but these formats may require additional artwork charges.

Artwork layout (logo size) will vary with each design, product style and product size. Logos are positioned for the best appearance in our judgement. Logo setup charge is $75.00 (per logo).

We reserve the right to reject any artwork or refuse to participant in the design, production, or typesetting of any artwork which we at Forever Yours Glass Etchings deem inappropriate or offensive.

TRADEMARKS & LICENSING
Artwork or other materials submitted by you or your client for our use in production and order will be accepted as being in full compliance with all laws regarding copyrights.

The logos, names, and trademark etched on items throughout this website and our catalog are examples of the type and quality of our work. They are not to be considered as brand name or product endorsements.

The customer agrees to hold harmless and will defend Forever Yours Glass Etchings from all claims for patent, trademark or copyright infringement claims. All liability for proper use of trademark rest with the customer.

SECOND ETCHED AREA
When a second side or location is to be etched on any item, there will be additional charges.

PRODUCTION TIME
Normal production time is 10 to 15 working days from receipt of written customer approval and full payment. Rush orders are available at an additional charge. Call for pricing.

SPECIAL QUOTES
For large quantities and special quotes, please contact us. All prices quoted apply to specified quantities only. If quantities change, an additional quote will be required. All quotes are good for 10 working days.

SHIPPING/FREIGHT CHARGES
Shipments are FOB unless quoted otherwise. Unless specifically requested, orders will be shipped UPS ground transportation. Freight charges will be added to the invoice. Any freight quotation provided prior to shipment is an estimate only.

WARRANTY
All products are guaranteed against defects in workmanship. Certain materials have slight imperfections and are considered normal. Please understand that minor bubbles, wrinkles and other variations are inherent in the finest glass/crystal and are not considered defects.

We gladly correct our mistakes in etching. However, we can not be held responsible for etched glass with spelling errors, etc. that we receive from our customers.

PRICING AND DESCRIPTIONS
All orders require advance payment. Prices are good in the continental U.S. ONLY. All other pricing please contact us for quote. All prices quoted includes etching. All prices and descriptions are subject to change without notice.

RETURNS
Absolutely no merchandise will be accepted for return without prior authorization from Forever Yours Glass Etchings. Returns accepted within 10 working days after receipt of order. If goods are damaged in shipping, claims must be made against the carrier.

We are not responsible for goods damaged in shipment. Any item defect in workmanship will be replaced at no cost to the buyer. Buyer will be responsible for all shipping.

RETURNED CHECKS
There will be a $65.00 charge for all returned checks for any reason.

CANCELLATIONS
Charges incurred prior to cancellation of an order will be invoiced. There is a $50.00 minimum charge for any and all cancellations.

PAYMENT
We accept check, money order or Pay Pal credit card services. Orders paid by personal check will be held for 10 days to allow check to clear before the order begins.

We appreciate your business.

Mailing Address:
Forever Yours Glass Etchings
509 E. Piatt Lane
Olathe, KS 66061

Phone: (913) 782-3944
Fax Number: (913) 390-1922
Email: Foreveryoursetchings@yahoo.com